RETURN POLICY

We want you to be satisfied with your purchase from The Imaan Goods Company. If you are not completely satisfied with your order, we offer a refund within 30 days of the original purchase date. Please read the following refund policy to understand the terms and conditions.

1. Eligibility for Refund

To be eligible for a refund, the item must be returned within 30 days from the original purchase date. The product must be in its original condition, unused, and with all tags and packaging intact.

2. Initiating a Refund

To initiate a refund, please contact our customer service team at support@imaangc.com with your order number and details of the item you wish to return. Our team will provide you with further instructions on how to proceed.

3. Return Shipping

Customers are responsible for the cost of return shipping. Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service to guarantee the safe return of the item.

4. Inspection of Returned Items

Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria stated in this policy. If the item is in satisfactory condition, we will process the refund.

5. Refund Process

Refunds will be processed using the same method of payment used for the original purchase. Please allow a reasonable processing time for the refund to reflect in your account.

6. Non-Refundable Items

Certain items are non-refundable, including gift cards. We do not offer refunds for these items.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@imaangc.com. We will arrange for a replacement or issue a refund, including the cost of return shipping.

8. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please check your bank account and contact your financial institution. If the issue persists, contact us at support@imaangc.com for assistance.

9. Changes to the Refund Policy

The Imaan Goods Company reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our Refund Policy, please contact us at support@imaangc.com. Thank you for choosing The Imaan Goods Company.

Last updated: January 2, 2024